About Us:
Center for Arab American Philanthropy (CAAP) is a project of ACCESS, a human services organization with multiple locations in the metro Detroit area specializing in employment, health, education, social services and far reaching national initiatives in addition to CAAP such as the Arab American National Museum and the National Network of Arab American Communities.
CAAP is a philanthropic institution specializing in providing various donor services to benefit Arab-American Communities.
Project Summary:
Center for Arab American Philanthropy is in need of a responsive website built on a flexible and easy to use platform to allow for non-technical staff to effectively manage the site from a content creation standpoint.
The site must be easy to use and management workflows must be clearly defined. Any and all workflows designed for the site (custom or otherwise) must be demonstrated during the development process to ensure ease of operation and to ensure the solution meets all requirements. The development process must allow for the exchange of feedback to enable remediation in the event a component does not function as expected.
Robust analytics functionality must be integrated into the site (the use of 3rd party tools such as Google Analytics is permissible). The site must allow for the easy integration of social media content.
Project Specifications:
The Center for Arab American Philanthropy requires project planning, design, and engineering services to facilitate the creation of a new website. Site goals must be determined and a sitemap must be developed once content and structure requirements are designated. Design mock-ups must be provided and approved prior to implementation. The process must allow for multiple iterations to ensure the design template meets all requirements.
Base content requirements include the following items:
Internal Pages conveying information about CAAP and the provided grant making and donor services.
News Articles including news content (if applicable) and blog entries. Blogging should be functionality built into the site and should not require the use of 3rd-party services.
Event Entries for free or ticketed proceedings. These events will presumably be contained within an events calendar and may contain items linking to partner organization sites. Content that does not link to partner organization sites will allow for the processing of registrations and the payment of any applicable fees directly on the site. An easy to use reporting mechanism must be integrated to allow for the easy extraction of complete sales/registration data.
Grants are to be published and easily searchable. Grant content needs to be searchable based on multiple criteria. Grant information currently resides within a hosted solution called Donor First. We would like to explore the possibility of pulling the information via an API if one exists, but if not, an easy to use back-end workflow must be created to allow for data entry. The required fields for collection and search are: (so far) focus area, location, and grantmaking funds.
Teen Grantmaking Initiative content must be targeted towards youth and must be designed with that audience in mind.
Donations must be accepted through the site. End-users must be able to choose a specific fund to apply their donation to and administrative users must be able to easily manage the fund options available (add/remove).
Additional content types may be defined and become required during the planning phase of the project.
Additional ecommerce considerations include the implementation of a notification system to alert administrative staff of new registrations/donations/ticket sales, and the patron must receive a visually appealing html based confirmation. Administrative users must have some flexibility in regard to the content of the customer-facing notifications. Basic reporting functionality must be included to allow for the viewing and export of sales data pertaining to donation and event transactions. The process pertaining to all ecommerce related items must allow for multiple iterations to ensure the solution provided functions as specified and required.
Deliverables:
The vendor will work with CAAP to develop and provide a sitemap.
The vendor will develop and provide design template mockups prior to implementation.
The vendor will provide access to a test environment throughout development of the site.
The vendor will develop all functionality requirements—specifically ecommerce--with usability in mind and will provide multiple iterations of any provided component if deemed necessary.
The vendor will provide thorough documentation (including all custom code utilized) and direct end-user training to enable the client to support the site in the future.
The vendor will provide support services to migrate the completed site to the client’s production environment if required.
The vendor agrees to provide warranty for all services rendered for a reasonable amount of time.
Timeframe: Proposals are to be received no later than March 13, 2015. ACCESS will choose a winning proposal no later than March 27, 2015. ACCESS requires the project to be completed by January 15, 2016.
Budget: To be discussed with prospective vendors.
Submission Instructions: Please send all proposals to Chelsea Liddy at cliddy@accesscommunity.org. She may also be reached at 313-297-4265 for more information.